Today an employee at Rock Bottom Carpets assaulted my mother and my sister while they were inquiring about a claim we filed recently after having our kitchen floor redone by this company. When the cops arrived, this employee and two other employees who witnessed the entire incident denied everything that happened, as expected. Regardless, a police report was filed and we will now be filing a criminal assault charge against this employee and a civil charge against the warranty they refuse the honor on the work that was done at our home. The extremely low quality work that was performed in the first place is completely irrelevant. I want to let anyone in or near Huntsville, Alabama to think twice before ever giving this company their business.
My mom and sister are fine. In this day and age, it is not a complete shocker that minorities such as ourselves would experience something like this, especially in the deep south.
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