Robinson Wheel Works

I was in search of a new road bike and just getting inundated with all the adds and hype of this and that. Well I was fortunate enough to have allot of riding friends, whom I could look to for recommendations. Many of the riders in the clubs I ride with attempted to explain why not only the brand of bike and parts were important, and even more important to get the right bike for my needs. More than a few recommended a smallish shop in San Leandro, Robinson Wheelworks, when I visited on a Saturday these guys were super busy with other riders. Thing is they still made time to say HI and it may be a few minutes until we can help, then the she says ""would you like a cappuccino or tea "" which he made right there in the shop ! When it was my turn he asked what seemed like 20 questions, but I get it that he was figuring out what I wanted for a bike. After test rides, another visit where he took my measurements, then onto a stationary bike with more adjusting to make the bike fit my body. Now all I need to do is be patient for about one month until the frame arrives. I decided on a Seven Axiom titanium road bike with Shimano Dura Ace parts and Mavic Kysirum wheels. Great shop, great bikes to choose,nice people who listen to what you want ( Thank you to Chris and Maria ) no BS attitude towards women . Highly recommended shop IMO Pros: Great advice and atitude They really understand what riders need Cons: Set aside some time when you visit more

Imagine a bike store where you can test ride several bikes; where you can demo a seat, wheel set, handle bar, pedals, even helmets before you purchase. Imagine having a custom bike made for your height/weight, fitness, performance and flexibility! \r \r I have been coming to Robinson Wheelworks the last 10 years. My Eddy Merckx Ti in 1996 and Seven Aerios in 2004 came from RWW. I believe these are and will continue to be the best investment for my health and fitness. \r \r RWW listened to what I wanted before the bike purchase. They showed me several options I can choose from - best for my buget and performance. Pros: Next to HWY 580, easy parking more

I went in here to inquire about the price of a back wheel tire. I was met with rude and condescending remarks from staff. I took my business elsewhere and advise you to do the same. Such blatant rudeness is the antithesis of what a business should be. I'll be spending at another more customer friendly place. Cons: customer service, staff, owner more