For as long as I have been driving, I have taken my car to different shop. He is painstakingly honest and great at his job, but his location isn?t very convenient. My husband had bought 2 tires from Roberts Automotive and was pleased with their service so we decided to try the shop for other repairs. On March 21, 2008, I dropped my car off for an alignment and the required inspections. While I was pleased with the price, when I drove the car it was still pulling to the left and bouncing all over the road. Unfortunately, it took me a month to bring the car back in. On April 23, 2008, the mechanic called my husband and told him the alignment was fine, but the tires need to be replaced. This irritated me. They are a tire shop, why didn?t the mechanic tell us we needed new tires before doing the alignment and charging us for an alignment that will have to be redone after we buy new tires. So we?ve already wasted $49.95!
Pros: Affordable
Cons: bad customer service, possibly dishonest
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