How can having someone force your mouth open for an hour and a half, poke with sharp tools, use a drill for extended periods of time - grinding away at my aging teeth, the procedure costing $1000! - be enjoyable?!!! It can because Bob and his staff are people, helping other people. The most impressive thing about the whole visit was not that Dr. Hanson is a skilled dentist (although of course he is) but that there was such wonderful assistance, especially from Emily. What a perfect skilled team. From the warm, professional greeting to the setting up another appointment as I left, there was that continual relaxed, protective feeling of a family caring people doing what they are supposed to do. I wish every encounter with other situations where someone is providing a product or service was as easy and successful.
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