I must tell you that I am a very Persnickety person AND I dont usually do this type of survey, but I am making an exception for Colleen Laik. She was wonderful! She gently asked me if I would like some help finding a frame in such a way that I actually accepted (which I usually don't). Then she actually found a frame that I had completely overlooked during my previous hour+ of searching. She was extremely patient, knowledgable & competent. When I brought my glasses back with a list of 5 minor issues that most people wouldnt even notice, she empathized with me and promptly fixed everything. She is an excellent ambassador for your company. Thank you Colleen!!
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