I am not the most handy guy around, so when I had some plumbing problems last year, I had two options -- call a plumber or embarass myself trying to fix it.
I opted for the "do it yourself" method and headed to RIM with a broken pipe from under my sink and a load of questions.
The guys behind the counter, who are most probably used tro dealing with professionals, were more than patient with my questions and didn't try to over-sell me on parts and tools that I didn't need.
They cut the pipe for me and I had the job done that very same day!
Highly recommended.
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