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Ricks Service Center

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400 Parkway
Sevierville, TN 37862

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(865) 453-2915
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Ricks Service Center - Sevierville, TN
Ricks Service Center - Sevierville, TN
Ricks Service Center - Sevierville, TN
Ricks Service Center - Sevierville, TN
Ricks Service Center - Sevierville, TN
Ricks Service Center - Sevierville, TN
Ricks Service Center - Sevierville, TN
Ricks Service Center - Sevierville, TN
Ricks Service Center - Sevierville, TN
Reviews
( 285 )
( 16 )
( 2 )
( 0 )
( 2 )

Best

Respectful and professional business!

Worst

I had my company vehicle towed to Ricks Service Center because it would not start. It was on their lot for 2-2 1/2 weeks and I had to constantly call for the status. Instead of ...

As ALWAYS....OUTSTANDING service!!! 10/22/2015

I have been having my vehicles serviced at Rick's for as long as he has been in business. The ONLY place I will take my vehicles. I think that says it all!!! more

Five Star Rating! 10/20/2015

Very pleased with the quick and courteous service. more

I always trust these people...if they miss something they are not afraid to admit the fact and they make it up by their excellent service. 9/29/2015

I like the fact that as a woman, I am not treated as if I know nothing about my vehicle. They seem to respect my opinion and help me by checking things that may be bothering me about my truck and fix the problem and make note of solutions to my questions. If I am wrong about the situation they explain the real problem in detail for me to understand. more

Awesome service and awesome people 9/28/2015

Thanks for taking care of my van! more

Great Service, Great People 9/25/2015

We had previously had the distributor changed at a different shop and it didn't quite run right but it was running. Our van was running very weak and would stall in traffic which was very scary. If we called about the van, everyone who answered the phone was very knowledgeable and very helpful. They took their time, checked, re-checked and checked again before they contacted us with what they thought might be the problem. They replaced the distributor and it has been running as if it were new off the line. We are very pleased with Rick's Service Center and we are now clients for life. more

Great people who give great service! 9/23/2015

They were able to not only get my truck in quickly, they repaired it and had me back on the road safely the same day. Already referred them to co workers! more

Great Customer Service 9/22/2015

Professional service, fair prices, and above all they do not try to get you to have work done that is not required. more

Service on Ford Windstar 9/19/2015

Always pleased with service more

the people and the service 9/14/2015

excellent as always more


Fast service, a little expensive 9/13/2015

Friendly people, fast service more

Did NOT Address the Reason for Bringing the Vehicle IN. 9/12/2015

I had my company vehicle towed to Ricks Service Center because it would not start. It was on their lot for 2-2 1/2 weeks and I had to constantly call for the status. Instead of fixing the issue with the truck not starting, I was simply told the motor needed to be replaced. Whether or not the motor needs to be replaced is irrelevant, I needed the starting issue fixed. I feel like they thought the motor replacement would bring in more money especially since it was a company vehicle. more

Honest Service 8/22/2015

These guys told me that I did not need the service i thought I needed and saved me a lot of money. Most places would have done the service anyway and taken the money. They also told me when I would need service, based on inspection. Appreciated their shuttle service, too. more

Emergency Fix 8/20/2015

Did an emergency fix same day before traveling back to Texas. more


The attitude of the employees 8/20/2015

I plan on having our other two vehicles serviced routinely at Rick's. more

Very polite! 8/19/2015

Everyone is polite, friendly. One never feels they are being rushed on the phone or in person. Great people/employees! Thank you, so few of your kindness in businesses. more

Great service 8/18/2015

Great service more

Rick and his staff 8/14/2015

Rick and his staff never fail to provide excellent service. more

Very timely and accurate and honest!!!!! 8/14/2015

They even did not fix something another shop had told me need to be replaced. Thanks!!!!! more
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Quality Automotive Parts, Service and Repairs.

Owner Message
  • We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime..


    • Batteries

    • Oil Changes

    • Tire Repair

Additional information
  • Hours: Mon-Fri 7am-6pm
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