I took my Passat in for an oil change, having been told I could just wait for it if I brought it in at 8:00 a.m. It was done without incident, as usual. I go to Rich because I trust him and his mechanic, Glen - they are fair and honest in giving you their best expert advice and help. While waiting, I heard a couple other customers come in with car issues and I was impressed at how Glen and Rich were responsive to them. Rich's is my first choice for taking care of my VW.
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