I was having an issue with an exterior staircase in Westport. Town hall, as usual, does not want to answer a single question. Richard not only returned a call immediately, but answered all my questions, and offered to expedite a survey. He was knowledgeable and forthright without making you feel like you are imposing on his time. Thank you Richard, I look forward to working with you soon. Matt
Pros: Thumbs up....
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