I only give a one star because zero isn't an option.
I rented a tow dolly from U-Haul, they told me putting my car in neutral to tow it was sufficient, long story short...it blew the transmission and rear axle differential in my car ($6300 in damages) and they are refusing my claim saying that it's common sense that you have to disengage the drive shaft before you tow a 4x4 vehicle. I will be pursuing legal action with them.
Cons: they are cons
more