Renee In Austin

I promised Renee I'd write a review for him and I'm going to keep my promise and take it a step further. I'm going to post it everywhere I can ! My husband and I were driving on new years eve day and decided to go car shopping. We had a 2008 equinox and wanted to see about a new 2012 equinox better on gas mileage. Every dealer gave us the runaround. Asking for a cosigner. Asking for more money down. Everything we were told over the phone changed when we walked in thru the door. Except for Renee and the team that he works with. They kept their word and did everything they could to HELP us. We drove 2 cars, and we fell in love with the new 2012 equinox. We decided to buy it and left with our new car. And all because of Renee and his team . more

I was looking for a car since we had just totaled our Optima that we bought from Car Max. Renee came recommended from a close work friend and I called him at 512-721-9234 on Saturday 10/29/2010. We talked and we discussed our situation and told us it was no problem we scheduled a time to come in and he did exactly what he said he would do. I have to say he is the best sales person I have ever met. It was the best experience we have ever had and we are telling everyone we know to go buy from Renee at 512-721-9234. Just an overall great experience. Not a lot of tricks. Straight to the point and mindful of my time. Just wanted to say thanks again. I don’t like shopping for cars and with my credit it’s a struggle but Renee made us feel very comfortable. Thanks again. The best way to reach him:Renee in Austin 512-721-9234 reneeinaustin@live.com more

When searching for my new vehicle, I had checked around for a few weeks to find the relationships for the best deals, quality, and service. And with my credit situation, I wasn’t too sure who was going to be able to help me. As soon as I talked to Renee, I knew I had found the right place. Right off the bat, I felt I was being treated like family and their hospitality was phenomenal. As for the vehicle I had purchased, the cleanliness was perfect and the overall care and utilities for the vehicle were nearly perfect. I was very nervous about purchasing a used vehicle, especially online, but overall Renee made it a very easy and knowledgeable experience. This dealership was the best I dealt with. I was considering between buying new and buying used. I ran across Renee through my search engine and he was courteous, the facility was clean and well-lit, and the cars they were selling were all nice, clean, and even had that “new car” smell. I cannot wait to purchase my next vehicles from here on out thru Renee and will recommend this dealership to anyone I speak to. more

RENEE is my hero. I'm still pinching myself about the car buying experience I just had because it doesn't feel real. FINALLY, a car dealership in the AUSTIN that RESPECTS their customers and gets that this is a town where people are internet savvy and do their homework online. No old-school sleazy car salesman tactics here, and I must say I am completely surprised. After doing some research online, and a few emails with RENEE (who answered ALL my questions promptly and honestly), it was clear he was willing to offer the best deal and then some (and I mean then some)! Best customer service I've had in my almost 20 years of buying and driving cars. RENEE and this entire dealership re-instilled my faith in the car buying experience. I know, it sounds cheesy, and I never thought I would type those words. I would have given him a hug but it was 85-degrees inside and we were all a bit too sweaty. Thanks RENEE! more

I am so blessed to have been able to work with Renee. I can’t say that enough. I AM SO BLESSED TO HAVE BEEN ABLE TO WORK WITH RENEE!!! The first car dealerships I called gave me the runaround while the others wouldn’t give me all the information I asked for. Just questions, that’s all. Renee was different. He’s not your typical car sales guy. Like, he told me to always ask what my interest rate was and what my term was, to find out what the amount being financed was. WHO DOES THAT? HONESTLY? With my low credit score, I knew I shouldn’t be so picky or difficult but these guys help steer you in the right direction, not just ‘sell a car’. He will ask you to write a review for him, and that’s a small thing to ask for after all that he’s done. Call him at 512-721-9234. Even if he you don’t buy a vehicle from him, he’ll help you in getting financed for one. Even with bad credit, your visit to a car dealership can be a productive and enjoyable one. You’ll actually learn how to buy a vehicle with just one phone call. Just be prepared to write a review =) He’s going to beg you for one !! more

Renee! Renee! Renee! I have been to many dealerships over my years of living. I have never met a staff or a sales guy like Renee. I have never been treated better, felt like I have gotten a better deal, or left a more satisfied customer. The sales team was not pushy and the GM was involved in the whole experience. The dealership was beautiful and had a comfortable waiting area. I would recommend this Renee to anyone looking to buy a new or used car. You will not be disappointed. And it all started by calling 512-721-9234. The financing process has always proved to be the most stressful in my past experience, especially now with my divorce and credit situation but Renee, they catered to my needs and made it as quick and painless as possible. Over all I would rate this dealership, the car purchased, and the whole experience with the highest score! And I will tell all my friends of my satisfaction with RENEE IN AUSTIN!! more

Renee is amazing! This entire dealership is amazing. I was happy with the dealership and with Renee on our recent purchase. Our credit rating was terrible and we knew getting financed might be tough. But these guys were great! The selection was fantastic and yes, Renee and his sales crew were on top of their game. Very courteous and knowledgeable ! Renee was more than willing to work with us on the price and we were able to reach an amicable agreement. Renee took the time to make sure that we understood how to work everything in our new vehicle and the finance department was very helpful in helping us pick the right payment for us. Great team work all the way around. And again, thanks to Renee for making it all work. more

Renee and his team are very low pressure. They are very friendly and answer questions without asking a question back like most salespeople seem to do. It’s as if they don’t work on commission and I like that. They provided me a Carfax without asking and also had their 160 point inspection to review. I have bought at least 3 cars from him, and only had a small problem with one of them. The check engine light came on as soon as I pulled out of the parking lot, but it turned out to be just the gas cap. Renee stands behind what he sells me and corrects it quickly at no cost to me. I have also compared prices at this location and other car dealers. They are always competitive and usually much lower and friendly than the other dealers in town! The number listed is incorrect though. It’s 512-721-9234. more

From the moment I called Renee, I was greeted with smiles. Renee was really helpful, attentive, and quick. And he got me approved even with less than perfect credit. Definitely giving me a start to improving my credit. Each call I made to check on the status was taken and handled with care. Excellent customer service from start to finish. A better way gave me good service and a good experience. I would send any friend or family member to Renee to get a used car. Beautiful personalities, professionalism, best auto experience I have ever had! Very entertaining, no buts about it, this is what I want, this is what we have, and Renee made it happen. And his finance team are a great bunch of guys. They even switched the tops of two Jeep Wranglers to ensure I got what I was looking for. Not to mention the complimentary treats and drinks to make your stay a trillion times more pleasurable! more

I’M GOING TO PUT THIS REVIEW ALL OVER THE INTERNET IF I CAN BECAUSE THESE GUYS REALLY WENT OUT OF THEIR WAY TO HELP ME, ESPECIALLY RENEE. I recently purchased a 2006 Honda Accord. This morning to be exact. Yes, my credit is bad but in today’s economy, who’s credit isn’t? I had just come from a very bad experience at another dealer and I was wary of car dealerships after that experience. Renee said he could help and because of my credit, I was very wary and not too optimistic. But Renee was very professional throughout the process, with a good price offered, and fantastic delivery process. The amazing staff is a great bonus. RENEE IS A GODSEND!! THANK YOU RENEE!! I was treated far better at this dealership than the others in the area. I also worked out a deal with them that covers all maintenance for the first two years. Now if only I could get free oil changes for life ! more