Reliant Immediate Care

My mums was ill and came here she said it was very good so when I hurt myself I came her and they was all nice and the doctor was very chill. I did not have to wait a long time and they have a farmacy which save me a trip to the store. more

Hurt myself at work, didnt want to miss time from the job so went to Reliant. The doctors and nurses were real nice and stiched me up fast. more

Last week had food poisoning. Felt terrible couldnt get a doctors appointment and didint want to wait for hours in the ER.. The folks at Reliant were all great and took great care of me. They saw me fast and the doctor said that if I still felt bad they were open 24/7 whichh was comforting to know. more

37 minutes after walking in and filling out the paperwork, they took my pressure, temperature, etc, and collected some further data verbally. About 15 minutes after that, I spoke with a doctor. All told it took an hour. Pros: Fairly quick service, mostly friendly, get the job done. Cons: Not much use for mental health. more

Reliant is awesome. I use this place all the time. I originally went there because I got hurt a work but now use them for my family and its great because I can go in after work. I have to admit when I saw the review below it just annoyed me... they are so sweet to me and my family and I am in and out FAST!!! I am using the doctor I saw at Reliant for my regular doctor now. They take my insurance now (they didn?t at first) and the one time I had an issue with my bill they worked it out. Pros: FAST, CLEAN, AWSOME STAFF more

If i could give this place less than 1 star I would. I went to this facility with my daughter who was really sick. It looks nice and clean but the service here was the worst i've ever seen. Not only did the reception area have no clue what they were doing. When I gave them my insurance card, they gave me a bunch of paperwork that didn't seem to apply to me. When I brought this to their attention, no one seemed to be able to help me. After a wait that seemed to take forever, my daughter was finally seen. She was seen by a Medical Assistant who seemed a bit preoccupied with what she was going to have for lunch rather than my daughter. The doctor was nice enough but only spent about 10 minutes with her. She gave us a prescription then we were done. After 2 weeks I got a bill from them stating that I owed them additional money that my insurance didn't ""cover."" I'm an R.N. and some of the charges were totally bogus. So whoever goes here has to check their bill and make sure you aren't being billed for services that were not provided. Cons: overprice and overcharging more

I went to this clinic on a sunday. They charged $135.00 before they would see me (and I have a ppo). Front office person was rude. Doc was nice and he prescribed a medication. I found out the next day (from a specialist) that the medication could have caused irreversible damage if I had taken it and that I should not have been prescribed it for my injury. A few months later I get the bill and they wanted me to pay an additional $305.00 even after my insurance had paid them $112.00. All of these fees for an exam and a prescription! The statement I recieved did not show the $135.00 credit that I paid on the day of service. There were also 3 additional fee's incured for what I do not know??? When I spoke to the billing department they adjusted my bill to around $100 dollars. That's still $235.00 for an urgent care visit for a patient with a good insurance plan. Beware of this clinic and the fees that they will try to charge you! The only positive thing about my visit there was that the doc was very polite (although he prescribed a potentially harmful medication for my condition) and I did not have to wait too long. Pros: Little wait...likely due to the fees and the service Cons: They try to overbill dramatically (over $500 for a simple visit) more

What do they have in common? Nothing I guess, unless you go to Reliant for medical treatment. When I walked in (2:00 AM) the first thing I noticed was the fresh flowers displayed as you walked in and they also had them in the counter where I was greeted by a very nice and friendly receptionist. After waiting 25 minutes (heaven) to be seen by a doctor who took the time to touch and feel my injured hand and thoroughly explained my injury and the treatment in English terms. What a relief I felt when I walked in to be treated, I felt a sence of peace to know that it did not look like your tipical hospital. I also found that I can come here if I get hurt at work and they said (knock on wood) if that was the case they would pick me up and drop me off at my job site. Pros: Very, very clean and welcoming more

Yes, I got hurt at work and my employer chose Reliant Immediate Care for my care. Coming to this place sure made me feel like my company cares for me because the clinic sure is pretty, clean and their customer service impressed me. My koodoos to the entire staff! It is sure not like the one we use to go to on Century Blvd. I am so glad we don't have to go there anymore. I did not wait a long time and they even drove me back on their van. I hope that every LAX employer selects a clinic like this one when their employees get hurt. It sure makes a difference! Pros: Parking, Immaculate, Friendly staff, Minimal wait, Bilingual Staff more

Completely disagree with the last reviewer, I use this place all the time for my family. We have Medi-cal and the choice of hanging around an emergency room for hours and hours is not fun. I am usually in and out quickly most times I go. Love the doctors and their front desk staff is always very nice. I am always complimenting them so they asked that I write this on the web, I am happy to do that since they take good care of us... More people should write positive things... not sure why the last person has such a bad experience but they should give it another chance. Pros: VERY CLEAN, Professional, Nice Staff, take my insurnace more

This is by far the worst clinic ever to go to. I took my neice there recently and not only waited 2 hours, not only watched as others went in ahead of her but I was billed over $300 for her even after I paid $135 for her to be seen and they claimed they billed the insurance carrier. Pros: parking I guess Cons: lousy service, lousy doctor, high bill for nothing more

Much better than going to the emergency room. Had to wait 30 min but last time I was at the emergency room it was 4 hours. Anyway, everyone was very nice and I was in and out. VERY clean place and was easy to find. more

What could be worse than an eye injury on Saturday night! Having to wait for hours in an Emergency room. Pros: free parking, always open more