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Reliable Hyundai

id: 39005392
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438 S. Ingram Mill Ave
Springfield, MO 65802

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(417) 720-8371
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Hyundai Dealer

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Reviews
( 39 )
( 3 )
( 2 )
( 2 )
( 3 )

Best

For a first time visit I was pleasantly surprised at the way everyone was helpful and explained everything that was to be done on my vehicle. I have never had such good service wi...

Worst

After purchasing my Hyundai Santa Fe at Reliable, I continued to have the recommended service conducted at the dealership. I followed their suggestions to a letter. But when my ...

Friendly Helpful Staff 4/7/2014

For a first time visit I was pleasantly surprised at the way everyone was helpful and explained everything that was to be done on my vehicle. I have never had such good service with any other dealership in the past. Will definitely go back there with my vehicle. more

Service Advisor 4/3/2014

Mark Mahoney always goes out of his way to help us with any problems that we may have. He is a great person and the world need more like him. more

The service department rocks! 3/27/2014

I like that the service department is so organized and runs efficiently. They may point out a couple of things to consider doing to your vehicle but they don't treat you like you're awful if you decide to wait on doing those things. They are thorough, quick and friendly, we trust them completely! more

good experience 3/19/2014

my time is valuable so the promptness was appreciated more

Complete and Fast 3/18/2014

Get a Hyundai, there is no substitute. more

Car maintenance 3/17/2014

Great service reps, especially Mark Mahoney! more

Fast,reliable service 3/17/2014

In and out as promised more

RUDE lady the sets up appointment 3/17/2014

RUDE lady the sets up appointment, would not let me talk to service manager- price for oil change - $55 for normal 5 qt of oil???? more

Hyundai Elantra Service 3/14/2014

Work completed in timely manner; comfortable waiting area more

SERVICE AND FRIENDLINESS 3/13/2014

I had my oil changed and the young man was very knowledgible and courteous. I very much appreciate that. more

Friendly and quick 3/13/2014

The staff are always friendly and explain everything to me in detail. more

Honest and Integrity of the Service Department 3/13/2014

After purchasing my Hyundai Santa Fe at Reliable, I continued to have the recommended service conducted at the dealership. I followed their suggestions to a letter. But when my warrenty ran out, and I immediately needed a $600 part that should have been covered by warrenty, I began to question your integrity. Then I began to receive email messages indicating all this additional work that needed to be done to meet Hyundai recommendations. I contacted a representative and they indicated that I could ignor the emails basically just "spam". Also, just had the oil changed and received a "warning message" that several fluids needed immediate attention. Coolant, Power Steering, brake fluid, with total projected amount of service to be $562. Took car to another reputable service company and told that it could all be done for approximately $200. Very disappointed in Reliable and concerned for other customers. I'm curious how many hundreds of dollars or even thousands that I spent unnecessarily! As far as purchasing a vehicle, I might recommend. As far as using for ongoing service, I'd have to say "NO", I would not recommend. more

reliable service 3/9/2014

I absolutely have had no complaints with their service and any time that I have they have taken care of it immediately. I would recommend them and I have more


Mark Mahoney 3/6/2014

You have an outstanding man in Mark!! Jacque & Ed Stokes more


Maintenance needs to repair problem 2/21/2014

Very dissatisfied. Prior to this visit would have probably up graded to a Sonita now I will not buy or recommend a Hyundai. more

maintenance 2/12/2014

The service department is very helpful. I really appreciate Mark. more

Personal Attention 2/10/2014

MY SERVICE WRITER-MARK MAHONEY is the greatest. more

Communication not so great 2/10/2014

Thank-you for replacing my tire. However, I had to make numerous telephone calls (some not returned by service advisors). I then asked for a general manager and communication improved. I think you have opportunities to improve the communication part of customer service. more
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Owner Message
  • If you’re searching for a Springfield Hyundai dealership that has a huge inventory of new and used Hyundai cars for sale and excellent after-the-sale service, Reliable Hyundai is your best bet. Whether you're looking for new Hyundai cars and SUVs like the Venue and Elantra or searching for a pre-owned car, our product experts will assist you in browsing our collection, answering any questions you have about features, specs, upgrades and financing options. Those looking for car repair in Springfield can expect exceptional workmanship and fair prices when they come to us. Stop by soon to explore our collection of new and used Hyundai cars or schedule an appointment to have your brakes checked, oil changed, tires replaced or any other repair!

Additional information
  • Hours: monday: 07:00-20:00, tuesday: 07:00-20:00, wednesday: 07:00-20:00, thursday: 07:00-20:00, friday: 07:00-18:00, saturday: 08:00-18:00
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