The products themselves are top of the line and the prices are over the line. Extraordinarily expensive and to a degree worth it.
However, we warned before doing business with them that they would be a ""nightmare"" to deal with - and that was an understatement.
Even though there is a pretense of standing behind their product it is only when it is convenient and cost effective for THEM that they actually come through.
Furthermore, with the exception of most of the workers who actually do the work in the field, the owner, salespeople and many of the 'administration' are arrogant and blustery. I think when you are paying hundreds and hundreds of thousands of dollars for a product you deserve a little more respect from the vendor.
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