We passed by REDI Systems' building on the highway, and we dropped in to talk with them about an alarm system. We were building a brand new house. They were great. Ian especially is wonderful to work with and very professional.
When we got in they were very helpful, and they were very specific. They took everything down that we wanted them to do. After we left they made an appointment to get back to us and clarify everything, along with the price. I liked the process they did. We also ended up buying something we saw in their office that we hadn't originally been looking for.
We had a few glitches along the way, which happens when you are building a new house, and they were always there immediately. It was very impressive. We were out of town when one of the glitches happened, and at first they couldn't get a hold of us. After getting our permission Ian went over to our house to check things out for us. That was above and beyond what we expected from them.
They are professional, and their technicians are very knowledgeable. When things go wrong they work until they figure out what it was. When we call them they are there promptly, and we have never had to wait a long amount of time. It hasn't been that many times that anything has gone wrong, just the usual issues when building a new home.
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