Red Star Machine Works

After 6 days and still no word on my computer being done, I asked to pick up it, fixed or not. The owner Marcus said I'd have to pay for whatever was done to that point, and I said ""fine"". He said: ""THEN PICK UP YOUR F***** PIECE OF S**** COMPUTER AND GET IT OUT OF HERE."" Disgusting! Mary more

My wife and I took her laptop to Red Star and had it diagnosed and sadly it was pretty much shot. Thankfully, the staff told us outright, giving us a clear understanding of the costs involved and gave us suggestions what to look for in a new laptop and even provided us with an understanding of the benefits between a desktop vs laptop. All of this without any attempts to sell us anything or push us into a hopeless repair. Because they were completely honest and thorough in explaining the problem (going so far as to find a similar motherboard for a visual), we were completely impressed with their down-to-earth approach. They're a small business but well worth taking your computer problems to if you want a straight answer and no B.S. more