I always find it interesting when I read a bad review, as is the case with the review above by "SandyL" (obviously not her real name). After all the negativity, we recently made another housecall to treat her animals. Amazingly, we must not be that bad! Her complaints are, as usual, expressed in half-truths. Her quoted price was indeed the price she was charged. The extra was for the optional work she selected on the options page where prices are clearly listed; in this case lab work and pain meds for each of two dogs. When she made the appointment she was given the base price and told options will raise that price. Additionally, her poor dog's eyes had been neglected for so long, surgery was necessitated at the time of spays. We called her at home to get the approval for the eye surgeries. She was even given a discount on the price of the eye surgery, and our prices are already incredibly low. Isn't it funny how people who neglect their pets always try to hide their guilt at someone elses expenseand transfer the responsibilty elsewhere? She was quoted for, signed the forms, charged accordingly and is now whining about it, when it was her neglect that caused the bill to be higher in the first place.
Pros: good doctor, caring staff, affordable prices
Cons: none
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