I only used the services of Rays Cleaners once and will never go again. I brought a tablecloth, napkins and a wool sweater. A friend of mine did me a favor and picked up my drycleaning for me. Unfortunately, he did not look at how many items were on the ticket and was only given the tablecloth and napkins, no sweater. I promptly went back and explained that my sweater was not with my order. I did not have the receipt because it was turned in at the time the tablecloth was picked up, along with payment. Ray would not look for the store copy of the receipt. He told me that without my receipt I could not prove that there was a sweater with my order. I tried to be firm and explained that the sweater was missing but he promptly dismissed me, being extremely condescending and told me that I was wrong. I never stepped foot in that store again! (The only reason this rating has one star is because that is the minimum rating you can give. If it were up to me it would be minus zero!)
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