I actually really liked all the people here at RSM Honda. Rob greeted me when I drove up, and Julie was such a great help! Everyone was very friendly and nice through out the whole process. They clearly stated everything that I was charged for, so when it came down to signing papers with Frank, I was aware of all the fees and charges. I came in with my leased vehicle, looking to purchase it and I thought it would be a long horrible process, however it was quite simple and all the people didn't give me the "awkward silence" as we were waiting for things to process and what not. I also brought my pit bull puppy in and I only got one negative comment about him! (Usually several). Gary was really great and welcomed my pit bull and me. I did, however have to drive back down from Huntington Beach, but when I got there, everyone remembered me and was asking about my puppy. Before I left the second time, they changed my paper plate and license plate holders to the RSM Honda ones (I still had Family Honda -_-). Overall, everyone seemed really relatable and not stuck up car people. I would recommend my friends and family, and I will return when I purchase again.
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