I have never in my life seen a daycare so prejudice and money hungry! If you receive title XX they treat you like crap and nickel and dime you. Someone needs to explain to them that money is money and there is no difference if they receive payments from a private pay person (who can bring their child from 6am until 6pm) or Title XX who can only bring their children a certain amount of hours a week. If combine with Title XX and co-pays they are receiving the same amount as a private pay how can the try to charge you a late fee ($1.00 per min) if you are picking your child up before they close. I work from 8am until 5 pm and when I got there at 5:30 they wanted to say I owed them $1.00 per min because I was late. Which for my two kids was $60.00!! This is because I drop the kids off at 7:30!! I wanted to get to work early! Granted you could try to get your case worker to increase your traveling time but that shouldn?t matter if they are receiving a full tuition for your children anyway. What if traffic is backed up, what if the weather is bad?? I have to jeopardize my life because I am getting title XX and you want to count my hours and make additional money out of me. I should be granted the same privilege as a private pay person and allowed to bring my children from 6am to 6pm! No other daycare that I know of does this and they don?t tell private pay people that they pay by the hour. Don?t take your kids there and deal with this prejudice company. And they will learn if you don?t keep your customers happy you will soon loose children and in the end lose your daycare since your money hungry!! Am filing a complaint with the state as well!The staff are very rude and give a because I said so additude...
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