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R & S House Cleaning Service

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Matthews, NC 28105

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1 (704) 904-7262
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R & S House Cleaning Service - Matthews, NC
R & S House Cleaning Service - Matthews, NC
R & S House Cleaning Service - Matthews, NC
R & S House Cleaning Service - Matthews, NC
R & S House Cleaning Service - Matthews, NC
R & S House Cleaning Service - Matthews, NC
R & S House Cleaning Service - Matthews, NC
Reviews
( 53 )
( 19 )
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Best

At first I thought that the rates were too expensive for a deep cleaning, the on going cleaning rates sounded reasonable and the windows are charged seperately from the house clea...

Worst

All reviews seem positive

Great cleaning! 8/27/2009

I've had cleaning people in the past and I've always been disappointed... not with R&S! I'm a clean "freak" and it's all done to my satisfaction. Love them!! Pros: Every little thing is done to your satisfaction. Cons: None yet more

Very Professional Company 5/19/2009

The owner as well as the individual who is assigned to complete my bi-weekly cleaning make sure I know that they work for me and that I am to let them know if things are not done satisfactorily. Other services that I have had in the past don't make you feel secure in stating your desire to have things done a certain way. It's more a matter of this is my routine in any and every house I enter. Not with Rose and her ladies. They really pride themselves on cleaning well and to your satisfaction. They are super! Pros: A Great Job Every time; no slacking off after initial visits more

Very Professional Company 5/18/2009

The owner as well as the individual who is assigned to complete my bi-weekly cleaning make sure I know that they work for me and that I am to let them know if things are not done satisfactorily. Other services that I have had in the past don't make you feel secure in stating your desire to have things done a certain way. It's more a matter of this is my routine in any and every house I enter. Not with Rose and her ladies. They really pride themselves on cleaning well and to your satisfaction. They are super! Pros: A Great Job Every time; no slacking off after initial visits Cons: None more

Reliable 5/14/2009

Rose, the owner, is always available when you call. She is prompt and flexible with my schedule. Elena, our cleaning lady is always careful with furniture and decor and she is willing to work around my toddler's nap schedule. My bathrooms have never sparkled so much and they stay much cleaner much longer! She comes once a month and it is perfect for our house! I have already recommended this company to other friends in my neighborhood! Pros: on time, flexible and thorough more

Reliable 5/13/2009

Rose, the owner, is always available when you call. She is prompt and flexible with my schedule. Elena, our cleaning lady is always careful with furniture and decor and she is willing to work around my toddler's nap schedule. My bathrooms have never sparkled so much and they stay much cleaner much longer! She comes once a month and it is perfect for our house! I have already recommended this company to other friends in my neighborhood! Pros: on time, flexible and thorough more

Very well trained cleaning crews and very respectful. 5/13/2009

I am happy with the cleaning services from R & S, I have been with them for almost nine months, I stayed with them because they are very efficient, reliable and the ladies are very respectful. They do a wonderfu job to make sure that my bathrooms are disenfected, the kitchen is grease free, there is no dust left anywhere and that my hardwoods are cleaned properly. They clean a little longer than other companies but the work is much better. Rose the owner stays on top of things by calling and or stopping by unexpectantly to check up on the crew to make sure that the work is being done right. The ladies do need to speak better english, but I have to admit their work speaks for them. They are extremly hard working and they seem to be happy to work for their employer, that means alot. Rose you and the ladies are doing a great job please keep it up. Pros: They are very much into their work. Cons: They take too long to clean, but in the end it is great. more

Pleased beyond belief. 5/13/2009

Just as promised by Rose my entire house was cleaned from top to bottom, corner to corner. I am very pleased with the deep cleaning that the girls gave my home today. The girls worked extremly hard to get my house into great shape for the regular bi-weekly cleanings. I am too busy with 3 kids, a husband and part-time job to clean the house as well as I would like to. Rose is wonderful, she listened to what I wanted, set the schedule to my preference and gave me a rate that I was happy with, because I told her how stingy my husband is. Thank you so much girls and I am looking forward to seeing you in two weeks. Pros: Excellent customer service, wonderfully trained employees. Cons: No cons. more

Pleased beyond belief. 5/12/2009

Just as promised by Rose my entire house was cleaned from top to bottom, corner to corner. I am very pleased with the deep cleaning that the girls gave my home today. The girls worked extremly hard to get my house into great shape for the regular bi-weekly cleanings. I am too busy with 3 kids, a husband and part-time job to clean the house as well as I would like to. Rose is wonderful, she listened to what I wanted, set the schedule to my preference and gave me a rate that I was happy with, because I told her how stingy my husband is. Thank you so much girls and I am looking forward to seeing you in two weeks. Pros: Excellent customer service, wonderfully trained employees. Cons: No cons. more

Very well trained cleaning crews and very respectful. 5/12/2009

I am happy with the cleaning services from R & S, I have been with them for almost nine months, I stayed with them because they are very efficient, reliable and the ladies are very respectful. They do a wonderfu job to make sure that my bathrooms are disenfected, the kitchen is grease free, there is no dust left anywhere and that my hardwoods are cleaned properly. They clean a little longer than other companies but the work is much better. Rose the owner stays on top of things by calling and or stopping by unexpectantly to check up on the crew to make sure that the work is being done right. The ladies do need to speak better english, but I have to admit their work speaks for them. They are extremly hard working and they seem to be happy to work for their employer, that means alot. Rose you and the ladies are doing a great job please keep it up. Pros: They are very much into their work. Cons: They take too long to clean, but in the end it is great. more

squeaky clean 3/17/2009

i am real fussy with my house and r&s has done wonders for me. they are reliable and very trust worthy. Pros: service with a smile more

squeaky clean 3/16/2009

i am real fussy with my house and r&s has done wonders for me. they are reliable and very trust worthy. Pros: service with a smile more

Its a joy to know that they are comming to clean. 2/10/2009

I am greatful for such people as Rose. She works her business beautifully, she and her employees are caring,respectful, and professional. I was always able to clean my own house but after the knee surgery and arthritis I am limited. It took me some time to realize I need some help in this situation and after many searches and interviews I met Rose. My house was a mess, I can finally admitt it. They did such a wonderful job in the deep clean I even cried a little, because I thought I would never see my house this clean again. I was so embarassed when she first came for the interview, but she made me feel comfortable and explained that she does not judge, they clean and if people did not need her help she would be out of business, so she does not judge any one for how messy their house is because she see's an opportunity to help. Her prices are much lower than the other companies that I interviewd and the cleaning women are so nice and friendly, it made me feel as if I have a daughter and she is helping me in this bad situation that I am in. Rose thank you for making me feel comfortable and not embarassed for the way my house looked. I was very happy with Elena she was wonderful and I am looking forward to seeing her in two weeks. I feel like I have gained a family with the way you and Elena made me feel. Pros: Respectfull, understanding and extremly kind. Very good cleaning. more

Very Impressive!!!! 2/10/2009

I have to admitt I was extremely impressed by the owner. She was very professional, prepared and delivered on the goods as promised. I really liked the information packet it explained what the cleaning lady will clean and it made me feel good to have it in writing. They were on time, they cleaned every inch of my 3,000 sq foot home and even used some great smelling air freshner after they were done. As promised my hardwoods looked great, my baseboards were wiped clean etc.etc.etc.\r My partner and I get to enjoy our weekends and nights instead of cleaning. Thank you Rose. I told all of my friends about you and your crews, keep up the great work and your great rep.. Looking forward to seeing the girls next week. Pros: Great service at an excellent rate, I know I shopped around!!!!! Cons: So far so good. No complains and the girls do speak english. more

Very Impressive!!!! 2/9/2009

I have to admitt I was extremely impressed by the owner. She was very professional, prepared and delivered on the goods as promised. I really liked the information packet it explained what the cleaning lady will clean and it made me feel good to have it in writing. They were on time, they cleaned every inch of my 3,000 sq foot home and even used some great smelling air freshner after they were done. As promised my hardwoods looked great, my baseboards were wiped clean etc.etc.etc. My partner and I get to enjoy our weekends and nights instead of cleaning. Thank you Rose. I told all of my friends about you and your crews, keep up the great work and your great rep.. Looking forward to seeing the girls next week. Pros: Great service at an excellent rate, I know I shopped around!!!!! Cons: So far so good. No complains and the girls do speak english. more

Its a joy to know that they are comming to clean. 2/9/2009

I am greatful for such people as Rose. She works her business beautifully, she and her employees are caring,respectful, and professional. I was always able to clean my own house but after the knee surgery and arthritis I am limited. It took me some time to realize I need some help in this situation and after many searches and interviews I met Rose. My house was a mess, I can finally admitt it. They did such a wonderful job in the deep clean I even cried a little, because I thought I would never see my house this clean again. I was so embarassed when she first came for the interview, but she made me feel comfortable and explained that she does not judge, they clean and if people did not need her help she would be out of business, so she does not judge any one for how messy their house is because she see's an opportunity to help. Her prices are much lower than the other companies that I interviewd and the cleaning women are so nice and friendly, it made me feel as if I have a daughter and she is helping me in this bad situation that I am in. Rose thank you for making me feel comfortable and not embarassed for the way my house looked. I was very happy with Elena she was wonderful and I am looking forward to seeing her in two weeks. I feel like I have gained a family with the way you and Elena made me feel. Pros: Respectfull, understanding and extremly kind. Very good cleaning. Cons: None more

I have tried them all, this company is really good, and they have the patience for my crazy cleaning ocd's. 11/12/2008

I am extremely picky. I have tried many companies and private cleaning ladies, I was happy in the begining and after a few weeks I would look for a new company. I like to make sure that my beds are made a certain way, that my furniture be vacuumed just right, my floors are to be with out a spot on them and I am to never see a dust bunnie or a cobweb in my home. I should be able to eat off of my bathroom floors thats how clean I want my home to be especialy if I am paying for that service. Rose did not give up until she made me happy. I tried one cleaning girl after another. I admit that my complaints are not regular peoples complaints and might seem stupid to some people but Rose felt that no matter what I am a client and my complaints need to be taken care of. I am so happy that she did not give up on me and found me Olga. She is wonderful, respectful,polite and very good at what she does. Olga is great and she has been with me for five months now and I do not even plan on looking anymore. My home is spotless and I found someone that understands me and my ocd. Pros: Well trained employees and very efficient. Cons: I wish they would work on the weekends, but I can live with it. more

I have tried them all, this company is really good, and they have the patience for my crazy cleaning ocd's. 11/11/2008

I am extremely picky. I have tried many companies and private cleaning ladies, I was happy in the begining and after a few weeks I would look for a new company. I like to make sure that my beds are made a certain way, that my furniture be vacuumed just right, my floors are to be with out a spot on them and I am to never see a dust bunnie or a cobweb in my home. I should be able to eat off of my bathroom floors thats how clean I want my home to be especialy if I am paying for that service. Rose did not give up until she made me happy. I tried one cleaning girl after another. I admit that my complaints are not regular peoples complaints and might seem stupid to some people but Rose felt that no matter what I am a client and my complaints need to be taken care of. I am so happy that she did not give up on me and found me Olga. She is wonderful, respectful,polite and very good at what she does. Olga is great and she has been with me for five months now and I do not even plan on looking anymore. My home is spotless and I found someone that understands me and my ocd. Pros: Well trained employees and very efficient. Cons: I wish they would work on the weekends, but I can live with it. more

I am very happy with the style of cleaning that they do. 11/11/2008

The cleaning women are well trained and have great cleaning expertise. The first lady that came to my home was great her name was Alla, she did the entire detail cleaning for my home one floor at a time. I have a 1540 sq foot home. I loved the way she worked but she couldn't come back for the routine cleaning because she did not work on the weekends. Natasha came two weeks later she was good but she missed the window sills and she did not wash the kitchen sink as well as Alla did, she also missed vacuuming beneath my sofa. When Rose called to check how the cleaning went I told her that I was not too happy with Natasha, she apologized and promised to give me someone else and she promised they would not miss anything this time. The next cleaning she sent me Elena and Inna they did a beautiful job, my teenage son mentioned to me how clean the house smells and looks. I have to admit Rose keeps a great business by being involved in all of the cleanings and she does not give up until her client is happy. Elena and Inna have been cleaning for me for about five months now and I have to admit I am still very happy. Pros: Well trained employees, has own supplies, and good customer service. Cons: Does not work on weekends unless its an emergency. more

I am very happy with the style of cleaning that they do. 11/10/2008

The cleaning women are well trained and have great cleaning expertise. The first lady that came to my home was great her name was Alla, she did the entire detail cleaning for my home one floor at a time. I have a 1540 sq foot home. I loved the way she worked but she couldn't come back for the routine cleaning because she did not work on the weekends. Natasha came two weeks later she was good but she missed the window sills and she did not wash the kitchen sink as well as Alla did, she also missed vacuuming beneath my sofa. When Rose called to check how the cleaning went I told her that I was not too happy with Natasha, she apologized and promised to give me someone else and she promised they would not miss anything this time. The next cleaning she sent me Elena and Inna they did a beautiful job, my teenage son mentioned to me how clean the house smells and looks. I have to admit Rose keeps a great business by being involved in all of the cleanings and she does not give up until her client is happy. Elena and Inna have been cleaning for me for about five months now and I have to admit I am still very happy. Pros: Well trained employees, has own supplies, and good customer service. Cons: Does not work on weekends unless its an emergency. more

I feel they are very passionate about what they do. I am very happy with the their type of cleaning service. 10/15/2008

They know how to treat hardwood floors and ceramic tile, these were my main concerns. The owners of the company are very down to earth and know alot about how to clean a house. They train all of their employees and come and check on their work after they are done. My floors look great and my kitchen counter tops are sparkling. I always used one cleaning lady for the past ten years when she retired it was hard for me to find someone that cleaned with a heart like she did, until I met with Rose she explained why she went into this business and how she trains her employees. I can see that she pays them well because they are happy to work for her company. I wanted to make sure that the company is legal and has bonding insurance. I have to say they are wonderful. I hope they stay in business for a long time. Thank you. Pros: They are detailed about their cleaning. Their customer service is wonderful. more
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Owner Message
  • R & S House Cleaning Service can handle all of your cleaning needs. We offer residential, commercial and specialized cleaning services that are guaranteed to make your space spotless! You can count on us for:
    Same Day Cleaning
    Recurring Cleaning Services
    Interior and exterior window cleaning
    Pressure washing service
    Oven cleaning
    Dusting
    Appliance cleaning
    Mopping
    We'll get deep into every little crack and crevice to give your property the deepest clean it's ever seen. Call R & S House Cleaning Service in Matthews and Charlotte, NC to learn more.

Editorial
  • Cleaners provide regular or one-time service for residential and commercial clients.

  • 10/8/2007 Provided by Citysearch
Additional information
  • Hours: monday: 08:00AM-09:00AM, tuesday: 08:00AM-09:00AM, wednesday: 08:00AM-09:00AM, thursday: 08:00AM-09:00AM, friday: 08:00AM-09:00AM, saturday: 09:00AM-08:00PM
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