This was a terrible experience; I'll never go to this salon again. I went this evening around 5:30pm and initially requested a wash and style, nails, toes, and eyebrows. The nail technician that did my toes and eyebrows was nice, but the hairstylist was awful.\r
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My hair had previously been styled using foam and light gel, so it was not easy to comb. Instead of wetting and washing my hair before trying to comb through it (as any normal stylist would), the stylist put some conditioner on my hair with no water and tried to comb through it without washing out the foam and gel first. Needless to say, it was painful and I could feel her pulling out my hair. I politely asked her to wet and shampoo my hair before trying to comb through it, but she pretended not to know English. I asked another male stylist to translate for her, and he responded that she was trying to comb it because it was tangled. I explained that I had no problem with my hair being combed, but that the gel needed to be shampooed out first. The stylist continued to comb and so I told her for the third time to stop trying to comb my hair without shampooing it. This time she got an attitude and walked away, leaving me in the shampoo bowl, presumably for some other stylist to finish my hair.\r
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I was extremely angry at this point and actually got up to leave the salon (with my hair still dry but now matted and covered in conditioner), but the male stylist convinced me to stay and allow someone else to finish my hair. The second stylist shampooed my hair first was I requested, and then combed through it with no problems. However, while she was shampooing, a few of the stylist made jokes with eachother in Spanish at my expense, assuming that I did not know how to understand Spanish. And after all this, the cashier actually asked me if I wanted to tip!!\r
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Overall this was a terrible experience and I would not recommend anyone spending their money in this place. I certainly won't.
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