Quest Diagnostics

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200 E 33rd St
Baltimore, MD 21218

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(410) 366-2785
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I have had to visit this clinic a few times in the last year and every time has been a horrible customer service experience. The "nurses" are not in any hurry to help you as the p...

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Horrible Customer Service 4/14/2006

I have had to visit this clinic a few times in the last year and every time has been a horrible customer service experience. The "nurses" are not in any hurry to help you as the patient. I often wait over 30 minutes being the only one in the office! Also, they offer no niceities and no "I'm sorry for you wait". I just wish that they cared about their customers a bit more than they do. The place is clean and I do feel like they do a good job, but they could greatly improve! more
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  • Neighborhoods: Charles Village
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