We used to frequent Aqui about once a week, often on sundays until they decided not to open on sundays. We used to go for lunch until they decided not to open until 5(happy hour is "3- 6"). Food's not super, but we are easy to please. The last time I went in it was in early may for my birthday. After one round of drinks and chips we waited 15min+ with empty glasses. When the waiter- a young white guy in his early 30's-finally came back to take our food orders, he apologized to the four of us for the delay but then continued to blame it on some "really annoying customers" inside. One of my friends had not decided yet and as soon as he picked up the menu, the waiter dropped his hands at his sides, exasperated, and complained, "THIS is what put me behind in the first place!" My friend, turned off, said he'd stick with beer and the waiter didn't bat an eye, skipping to my other friend who ordered soup, and then actually turned and WALKED AWAY to the next table without even waiting for my boyfriend and I to order! Seriously, he was at our table for all of 30 seconds this time, which put him at a TOTAL of about one minute. We were not rude, nor were we taking up too much time. I waited until he finished talking to the next table and tried to catch him before he went back in, "Excuse me, we'd like to order something to eat." He actually rolled his eyes before he came over, and put on a fake, annoyed smile and asked through his teeth what we wanted! Ugh. Ok, bad waiter, fine. But we have tried to go back twice since and never got in. The hours are listed incorrectly on the internet and even their voicemail, and they often change their hours on the fly by simply putting a note on the door. The last note said that they were going to be closed through the entire three day memorial day weekend.
The inconsistency of the hours says that they don't value their customers. The average food says I can easily find a new haunt. And with my last experience, maybe I shouldn't go back.
Pros: Great neighborhood, patio
Cons: Inconsistency with hours and service
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