Quality Pools & Spas

I bought a pool pole here for $65.00. Afterwards I was in McGuckin's and found one for $49.00 Wow, that teal color on the one at Quality Pools and Spas must really be special. So, a few days later I tried to return the one from Quality pools and Spa's. It had remained in my car with plastic sleeve since I purchased it. The woman disagreed and said that the numbers written in black marker did not match the one on my reciept. She then took off the sleeve (the one that had been on it since it was placed in my car not done by me, as I DID NOT USE IT) ) and found a dent so she would not return it. WIll never go back there again! It's rare that you find something cheaper at McGuckin's I should have also remembered that you can find just about everything there before purchasing the overpriced teal pole at Quality! more

Poor communication from the owner. Called for service and no notice of outcome until they showed up a week later and still no update. more

I was having company over and wanted my friends kids to be able to swim. On the friday before I noticed a leak and my water had turned green! The guys came out that same day, fixed the leak, and cleared the water before my guest arived. I would recomend them to anyone more

I walked in to get advice on my hot tub and the person in the office was very helpful . They came out and to look at the pump and found an unexpected leak and what I liked is that they pointed it out to me. I had friends coming in from out of town and I wanted it perfect . They were in and out in record time. They followup and call me. I give them 2 thumbs up ...great job. more

QP was asked to perform some service work on my pool system. They took a long time to get to the job and did so only after several calls. They installed equipment improperly; the connections leaked like sieves; they completely messed up the chemical balance; their work caused damage to other components. All-in-all, I found their work to be incomplete, improper and incompetent. There are much more reputable pool and spa dealers in Boulder. Cons: Everything more

These people are TERRIBLE. They sent out a technician who let my dogs out then ran out on the job before it was finished after realizing what he had done. Nevermind that we never received any paperwork or a bill of any kind (just a charge on a credit card) and I had to spend four hours chasing down dogs but they refused to reimbirse any part of the charge! In the end I was charged $170 for them to change a filter and flip a switch, let my dogs out, leave the cover off, not drain the tub or fix the chemicals. Rude, unprofessional, fraudulant - beware!!! Pros: None - Seriously! Cons: Unprofessional, Fraudulant more