Puzzles Fun Dome

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11530 Bluegrass Pkwy
Louisville, KY 40299

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(502) 261-7144
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Reviews
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Best

After returning to puzzles after year or so absence I now realize why I fell in love with the facility. The facility was clean and well maintained still. The lady at the front de...

Worst

This doesn't seem to be the same Puzzles Fun Dome I'm reading about. My kids were so excited to go to a place that looked great on the Internet. When we got there, we paid $6.99 p...

one time visit only 7/6/2009

This doesn't seem to be the same Puzzles Fun Dome I'm reading about. My kids were so excited to go to a place that looked great on the Internet. When we got there, we paid $6.99 per kid. For what? That included 5 inflatables. One was in disrepair and difficult for the kids to walk through. It included an art studio which consisted of some pages printed off of a computer to color. It consisted of DVD movies in a theater which was not running at the time. That was it. If they wanted to play basketball or climb the rock wall it cost extra. If they wanted to play the 9-hole golf that had pretty boring looking holes, it costs another $3.50. The arcade was one of the most expensive ones around with most games costing 4 tokens ($1). The kids stretched out the inflatables out for about 30 minutes just trying to get something that we paid for. Then we paid a lot to play in the arcade. We finally left after only an hour when we planned to be there longer. The kids were very disappointed and said they will stay at Gattiland from now on. Pros: pleasant staff Cons: not a lot to do more

Great Place with Great Changes 1/21/2009

After returning to puzzles after year or so absence I now realize why I fell in love with the facility. The facility was clean and well maintained still. The lady at the front desk was workin multiple counters and still I felt number one as a customer. My kids were throughly entertained not only by the bouncers but by the staff working and may have wore them out more than the bouncers, The staff was neat, nice and very visible. I will be back and very soon. Also I happy to see the improvements on the price now that the adults were free. Pros: Staff was great and visible Cons: I couldn't match the energy of my children to stay longer more

Puzzles Fun Dome DANGEROUS 2/10/2008

My family has had many birthday parties at Puzzles Fun Dome, it has always been a great place until recently. Today we had our second birthday party there this year. All the kids in the family love the place, however today there were adults with sharp things such as keys hanging on the outside of their pants in the jumping inflatable arena (Incredibles Dome) that is there for the kids. They were doing flips and landing on very small children. I was amazed no one got hurt. There were tiny little two year olds in the inflated toy with these adults and the gentleman working the ride asked them to stop and they did not. I went to the manager and asked her if she could get them out of there before they hurt someone. She said ""NO"", they were there for a birthday party too and SO FAR no one had been hurt. I couldn't believe that she would allow something like this to go on, she was only about 16 years old and I'm guessing she didn't realize the danger or she just did not care. The gentleman working the ride was limiting the number of children going in because of the two quite large adult men inside. I thought Puzzles Fun Dome was a safe place for children, but after this incident no one in our family will ever go back. We will be looking for another place to have all five of the kids birthday parties. I will never recommend Puzzles Fun Dome to anyone ever again. The guys weighed over 170 each and they were in there doing flips with children, some weighing under 30 pounds, it was ridiculous. The manager did not want to watch out for the safety of her customers and was very immature about the entire situation. Pros: It USED TO BE a fun safe place Cons: Almost all employees are highschoolers, including the manager I talked with and they dont' seem to care about the safety of their customers. more
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