As a former employee, I can testify that not only is this entire program and all of its facilities a complete disaster, but they are completely unsafe. In the six months that I worked fro PDV I watched horrific and unethical behavior that I would not expect from any organization, much less a mental health facility for clients with eating disorders. The Lisann property is absolutely appalling. Leaks and drainage issues caused mold problems that were never fixed during the time I was employed there. To my knowledge from speaking with former co-workers almost a year and a half later, these problems have still not been resolved. Mold contaminated an entire wall and got onto mattresses in the bedrooms. In addition, mold rotted out the cabinets under the bathroom sink, as well as nearly every kitchen cabinet where clients store their food. There were termite problems, which are not uncommon in southern California, but they were never addressed or fixed. These issues were brought up by staff and clients literally on a day-to-day basis and never attended to. Lisann is not a part of the residential facility and therefore does no need to meet the same safety requirements of a medical facility. It is technically a group home where people live with a common goal live, much like a halfway house.
The recovery stories you read in these reviews are real, both good and bad. A handful of people were lucky enough to manage a recovery during their time at PDV; however, this should not be considered the norm. In order to capitalize on these people beyond the money spent on their recoveries in a sub-par facility, the owner of the facility, Steve Schaefer, has enlisted them to write reviews to rebut the original negative reviews. While their stories may be genuine to their own personal experience, they are not true to the nature and dynamic of Puente de Vida. The majority of clients did not fare as well as the ones who have written here. In general, you may notice on other forums and reviews that even when a program doesn't work for someone, they do not rip is apart and say vicious things about the place. This is not the case for PDV. There are strong reactions to this treatment center for a reason. The ""body work"" they talk about is controversial at best and is not an actual evidenced based therapeutic practice. It borders on suggestive memory techniques similar to the ones that are often the basis of malpractice lawsuits in unethical hypnosis. My personal opinion of seeing this ""therapy"" is that it is extremely suggestive and retraumatizes clients who experience it, in addition to those who witness it.
Steve Schaefer, LCSW, refers to himself as an expert in the field of eating disorders; however, please note he is not published in the area at all, nor is he published an any reputable journal or contributed so much as a thesis to the field of psychology. As someone who holds a higher degree than him and is published in multiple clinical, social, and general scholarly journals, I believe that I am a fair judge of what the broad field of psychology considers ""expertise."" Steve Schaefer does not qualify as an expert in anything related to psychology or mental health. Not to be understated, he has a degree in social work and licensed in the state of California for practicing clinical social work. However, this speaks to his limited credibility, as he holds not higher degree or any published research. In fact, as an employee I overheard him speak to doctors and medical facilities referring to himself as Dr. Schaefer, which is not only unethical, but illegal.
I hope this review is helpful to people looking for a place to recover. There are many wonderful places to get the help you need. Many of them are located in southern California. PDV is not one of these places.
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