Prudential Vanlines

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285 Passaic St
Hackensack, NJ 07601

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(973) 594-4900
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Best

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Worst

lie about quotes, lose merchandise, break merchandice, very slow, movers rush out before you can correctly inventory your merchandice and make a claim. Their claims service (claim...

stay away!!! 5/26/2008

lie about quotes, lose merchandise, break merchandice, very slow, movers rush out before you can correctly inventory your merchandice and make a claim. Their claims service (claims processing center, 1324 Forest Ave., PMB445, Staten Island NY 10302 201 437 6900) do a really lousey, slow,and incoderate job.For instance I call from AZ (I don't have long distance) and 7 times they said someone will getback to me, but they never do. They don't want to pay out, lie about everything and are very unprofessional.It has been almost a year now I am waiting on my claim and nothing is happening except lies they tell you on the phone to quiet you for awhile. I have been trying to do busniess with this company for almost a year and I think it istime to bring in some professional legal help. I would'nt recommend either of these companies to my worst enemy and the claims dept. is incompenent and ignorant. Pros: good workers in your presence Cons: lies, missing items, broken items, movers rush to leave delivery site before you can make an accurate inventory, and claims service is the worst more
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