I was told and promised that $99 will be waived by issuing me a credit. I was told that my conversation was recorded when I signed up. Guess what, 1 month later, I received the paper contract to be signed. It was nowhere on the contract. I called ADT and was told that they will review my recording. Guess what. They called me back and told me that I have to pay the $99 installation fee because there was no record of $99 installation fee would be waived in my conversation with ADT sales rep. How funny and interesting? I disputed and requested them to send the recording to me. ADT refused. Really????!!!!\r
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Never do business with ADT again in my life. \r
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If you want to sign up with them, ran away!!!
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