As everyone has said, Don?t expect anything that breaks to ever be fixed by them. We lived in a house of theirs for two years. When we moved in the oven didn?t work. Every month we would call, send faxes, and emails to have it fixed which never happened. Two years without the use the oven and I seriously doubt they have fixed it yet. Our water was through some other company instead of Austin Elec. So the day we move in after being told by PMT that Austin was the only company we had to go through we found out we had no running water. It took us about a week to find out on our own what water company we had to go through cause PMT had no idea. Twice during out lease they lost our rent check and than tried to make us pay the late fees due to their own disorganized practice. Every time we would show them the bank statements where it showed they had obviously already cashed the check. When we moved in they handed us one gate remote (for four people with separate vehicles) and said it was for the garage. At the end of our lease they then turned around and said they had given us three of the remotes and we were liable for them, even though we only ever had one. They didn?t even know about the outlandish HOA and their rules that was part of the property. We signed the lease unaware we couldn?t even park our cars in the street, only to end up getting our cars towed from right in front of the house we were renting. They have no understanding of what is going on at their properties, they are very disorganized, and unreliable. They also have yet to return, or send writing notice of why we have yet to receive our security deposit check back. Which under Texas Law, they are required to do after thirty days.
Pros: They never came by to bother us out of the blue
Cons: They never came by to fix the broken things in our house, or send out a exterminator
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