SO unprofessional! I don't know about the entire company but the agent I dealt with was the most unprofessional and ignorant person I have come across in a business setting. Face to face was fine but the communication, through e-mails, was derogatory, rude and disgusting. After letting this horrid man know that I was going to report his behavior he threatened to sue me! If you don't wanted to be treated badly take your business elsewhere.
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