Pro Chrysler Jeep Dodge

Great experience with the sales rep - not high pressure but knowledgable and patient. Big difference from my last experience purchasing a vehicle. more

Great experience with the sales rep - not high pressure but knowledgable and patient. Big difference from my last experience purchasing a vehicle. more

The people at Pro Chrysler are REAL! Surprise! A car lot with actual people - not annoyinly robotic salesmen - ready and willing to help! I rolled up on their lot, hopped out of my friend's car and pointed to the one car I had come to see. Chip Smith didn't try to persuade me to buy a new jeep for $20,000. He didn't try to show me the 2003 Mitsubishi Lancer on the front lot. He let me settle for the cheap Ford Focus. And he let me work my own numbers. That's right, I basically told him what I wanted to pay and for how long, and he said OK we're done. Shook hands, and that car was mine. No hassles, no sketchiness, just good (and SMART!) people. Other than that, they have won a bunch of awards over the years (including being the first five-star Chrysler dealership in the country... I'm not sure what that means but it's written on the floor mats they gave me, so it's probably important.) They also won a quality dealer award from Time Magazine. I highly recommend going to see the folks at Pro Chrysler Jeep, though their used car selection is veeerrrrryyy limited. They specialize in new Jeeps and Chryslers. Try 'em out! more

I just bought a vehicle from them. I went in with a bank approval and got the car. 1 month later they called me to come in i had to reply because my approval was for one car but i bought another one so the approval expired. This was a big inconvenience for me. Well it has been a few weeks and i still have not received my loan payment book or the card to get my plates. My payment is due in a week and i do not know where to send the check. The salesman was great and the rest of the staff were great but i am not sure where things stand. I traded my car in and gave them 3,000 down. more

Absolutely Love this Dealership ! Go to Zack in the Parts Department almost daily and this guy really knows his stuff ! and I live 80 miles from this place ! more

I have been taking our family Jeep to Pro for years and have always gotten great service. I was excited when Pro started selling Dodge, so I just bought a new Ram from them and I got the same excellent treatment in the Sales dept. I am looking forward to many happy years ahead. more

I bought my first car from Pro Chrysler Jeep Plymouth Eagle in April of 1994. I've been going back off and on for parts and service ever since, even if I didn't buy my other cars from them. I did some telephone work for them a couple years back, and sat and talked with the owner, John Schenden, for a bit when I was there. Didn't strike me as a big time business owner. I could have had that same conversation with one of my coworkers. He was a everyday, normal guy, and that attitude seems to be passed on to his employees. They all seem to talk to you on a level that's not like it's someone trying to take your money and send you on your way. Took my car in for service a couple days ago, and if you've ever dealt with a typical car dealer service writer, you probably dread even going there. Not the case here. Everything is easy, the conversation isn't even close to being tense or combative like I've experienced at other places. The service writer and the technician both took the time to explain to me exactly what was going on with the car, and what my options were, even going so far as to tell me it was ok to take the option that didn't involve giving them more money (!). Like the last reviewer said, Zack in parts has been there forever, and is always extra helpful and seriously knows his stuff. I would definitely recommend Pro to anyone for sales, service or parts. And I'll definitely be back. more