Pritchard's Sunoco Servicenter

overall I am happy- the oil is not leaking- but I requested that the engine be checked meaning call me when a result came back and discuss with me what was going on .. instead ... a call to my parents (I am 36) talking to my Mother giving her information on what I owe... No call to me to ask if it was okay to do the needed work??? I also asked for the antifreeze system to be looked over, no mention until I brought it up-not noted on the computer history- with summer coming I don't need my car in the shop in another 2 months---due to over heating and the issue not being taken care of at this visit?? Also, my car just turns off while I am driving- I was hoping the oil pressure that was just fixed would fix this problem..nope.. in the church parking lot on Sunday-it turned off- while trying to find a parking spot-I am suppose to drive my newborn baby around in the car soon very soon, end of this month. I am worried.--I will make sure I star and note.. Do Not do any repairs until you speak with ME, the owner of this Car on all paperwork from now on-I end up paying the bill wheather it is on my credit card or I owe my parents on their credit card-don't assume cause they flashed their plastic.. I am not ulitmatley paying this money, it is coming out of my limited pocket.. Robbie-seems to get along with my father, nice, and he did apply a discount, nice-speaking with me would be nice.. I guess I need to be abit more pro-active. Thank You for taking care of many vechiles over the years.. This is were my father likes to refer me to with all service repairs. more

I have been very satisfied with the work done by Robbie more

My 2006 Fusion's passenger door could only be opened by driver using key. The necessary part was ordered in a timely fashion and I got my car back with the problem rectified and saved money with a senior citizen discount! more

I always recommend Pritchard to all my friends. more

GREAT! more

I drop my car off on Monday no one called me to let me know was done after asking the teller quite rude but told me she's night crew doesn't know didn't give me a point of contact your phone number to call to find out just kind of here I'm night crew that was her excuse for not knowing more

Excellent service and very nice staff. Will go back here again. more

Service is great but it would be nice to get a call when the service is complete instead of having to continually follow up myself. more

professional more

All of you are Very professional and friendly. Thank you. My car drives so much better now. I have already recommended this service location to family and friends. more

On time and very friendly more

Good place to have your car looked at. Fair and honest more

wonderful service will be sure to return with all of our cars more

I stopped in on Saturday at 10am and was taken right in and done in less than 20 mins. I like the way the service techs bring you the keys directly vice leaving them with the cash window like other places do. You get to talk with the service tech directly about other things you may want done in the future. Pritchards has always provided outstanding service for all my family cars. more

I have been taking my vehicles to Pritchard's for more than 10 years and always receive outstanding service. The staff at Pritchard's are true professional who have gained my respect for excellent and trustworthy mechanical sservice. more