Prima Donna's Closet/lagniappe

I am so excited to find this awesome little jewel of a store! I took my daughter to Prima Donna's Closet in Metairie because I had heard a rumor they sold these fantastic ball gowns and ""dressy"" dresses. I 1st thought to myself, consignment? why would I do that? AND then I walked into this store and I was greeted by the most enthusiastic sales people and they immediately knew exactly what would look great on my daughter. They pulled out several dresses and made the decision as to which ball gown to buy a difficult one, but in the end we bought the most gorgeous dress that flattered my daughters figure and made her feel like the Cinderella of the ball. When its time for a wedding dress for my older daughter we will be back, as a matter of fact she already has her eye on a very beautiful Vera Wang and at the BEST price! I will shop here again and again! more

I will never do business with Prima Donna’s Closet again. They won’t share the paperwork that shows how they price the clothing, but one salesperson accidentally showed me my paperwork. I noticed they priced some of my consignment clothing at prices that were higher than what I paid for those items when they were brand new. My consignment check was around 6% of their total assigned sales value, which was much lower than the expected 40% as stated in the contract. When I asked why, I was told my items had been placed on sale and that I was receiving 40% of the lower sales price. They had no paperwork to back up the mark downs or receipts to show the actual sale prices. When I went to pick up my unsold items, I was told they would pull them for me. Then when I returned to pick them up, I was told they were lost, and then I was told they were mistakenly donated without authorization after I requested their return. The sales people admitted there was a problem, but the owner was extremely rude and denied fault until I filed a complaint with the BBB. I found it unusual that the BBB closed the complaint administratively even though the owner admitted fault in her written response to them. I don’t think she knew what happened to my clothes. It wouldn’t surprise me one bit if they transferred the items to another location to be sold. I should go take a look. Who knows when their bookkeeping is so inadequate. Cons: High Prices, low commission percentage, poor record keeping more

I will never do business with Prima Donna’s Closet again. They won’t share the paperwork that shows how they price the clothing, but one salesperson accidentally showed me my paperwork. I noticed they priced some of my consignment clothing at prices that were higher than what I paid for those items when they were brand new. My consignment check was around 6% of their total assigned sales value, which was much lower than the expected 40% as stated in the contract. When I asked why, I was told my items had been placed on sale and that I was receiving 40% of the lower sales price. They had no paperwork to back up the mark downs or receipts to show the actual sale prices. When I went to pick up my unsold items, I was told they would pull them for me. Then when I returned to pick them up, I was told they were lost, and then I was told they were mistakenly donated without authorization after I requested their return. The sales people admitted there was a problem, but the owner was extremely rude and denied fault until I filed a complaint with the BBB. I found it unusual that the BBB closed the complaint administratively even though the owner admitted fault in her written response to them. I don’t think she knew what happened to my clothes. It wouldn’t surprise me one bit if they transferred the items to another location to be sold. I should go take a look. Who knows when their bookkeeping is so inadequate. Cons: High Prices, low commission percentage, poor record keeping more