I have been a customer of Pride'n Joy since they were located near Hazeltine and Ventura, and I would consider no other store.
Around fifteen years ago I used to feed my dogs Eukenuba which I bought from Pride'n Joy. I remember Jose taking me aside one day and telling me that Eukenuba had been sold to a company that was buying its food from China - and that he could no longer recommend it. I changed brands immediately, and lo and behold three years ago, Eukenuba was the food that had poisonous ingredients that killed so many dogs.
Several times I have gotten to the store just past closing hours, as Jose was walking out to his car to drive home. He saw me and turned around and opened the store for me - rather than have me come back the next day. How many store owners would do that?
I have used his grooming salon for my dogs since the store's inception and have always been more than satisfied with their work.
Finally for the last five years I have been doing dog rescue, from local Los Angeles shelters. Jose has donated lots of food to shelter dogs and rescue dogs, and has called manufacturers on our behalf to get them to donate as well. This guy is an angel!
There has been some negative reviews I have read on this store, but they are all written by one of his former groomers who went to a rival store - who uses character assassination as a way of promoting his own fledgling business. It is really sad.
This is a great store and I recommend it to any one. It is the best store in the valley!
more