I shop at PC all the time. Usually the service is fine.
My customer # is 57416. I believe that if you check
the records you will determine that I spend a good deal
of money at PC. I stopped in on 10/10/06 to question
my last transaction. The CS clerk made me feel like a
total jerk. She also spoke so loudly that everyone in
line could hear. Granted, I had made an error in the
way I read the receipt -- (transaction 01516) but she
could have had a little compasion and calmly explained
this to me. Instead she laughed and told me that I
really had made out as the cashier undercharged me
and that I owed the store $1.50, but she wouldn't take
that from me. Then she laughed again. Needless to say
my face was a deep red and I practically crawled away.
I really like the PC stores, and usually am pleased with
the service, but next week I will try Wegmans as I do
know that their people bend over backwards with Customer Service. Thank you for letting me vent on
this one.
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