Prestman Auto

Thanks to Tracy Ball we have a new car!! The experience we had was unlike any other car experience both me and wife have ever had. We enjoyed the atmosphere and genuine honesty that we felt from everyone we talked to. We felt comfortable and befriended by Tracey. We would definitely refer anyone we know to you guys and will be a returning customer. more

We want to thank Tracy Ball for helping us get the car we wanted. He was very helpful and patient answering all our questions and concerns. Everyone there seems down to earth the way it should be. We are excited to start enjoying our new car. Look forward to doing business with them again in the future. more

We had a good experience with Tracy Ball at Prestman Auto. He was very friendly and very helpful with purchasing our new car. We will definitely recommend them to family and friends! more

My husband and I were impressed with the professional yet laid back approach at Prestman Auto. We expected to be met with pushy sales people, but Alec and Todd were upfront and honest throughout the process. Camille was helpful and friendly as well. We love our Infinity QX56, and are happy with the relationship we've built with Prestman Auto. We'll go back for future car needs. more

We were searching for a crossover and found exactly what we were looking for at Prestman Auto. The price was great for a basically brand new car, but we especially loved the service. Tracy was great to work with! Very friendly, listens to what you want, finds a match, and doesn't push you around. They specialize in branded titles, and they make sure you know exactly what you are getting. It was a very smooth experience. more

We had been searching for a new car for a few weeks. We had a list of cars to go check out and ended up at Prestman because they had the best price in town. We walked in and were greeted with a few bottles of water and a very friendly salesman. We learned that Prestman deals with cars that have branded titles and that is how they have the best price around. We found a Tacoma that was exactly what we were looking for and in the right price range. It was an overall great experience and I would recommend Prestman Auto and their experienced sales staff and awesome selection of cars. more

Bottom line: I love the Audi I bought here and feel that it was offered at a fair price had it not had serous issues with the bodywork that I was too inexperienced to recognize. I like the fact that they don’t dicker on price. My wife and I really liked Tracy Ball, the sales guy, and I think he's a pretty straight shooter. The buying experience at Prestman is great. The attention to detail in terms of the lot experience and the paperwork is fantastic, however the attention to detail on our particular vehicle was really bad for both the body work and the “detailing” of the car. If that is typical of the body work their Audi guy does in California, I’d steer clear of Prestman’s Audi inventory. Whatever car you look at there – don’t be too excited about the shiny rims and body style and the take a good hard look at the body work. Rub your hand on the paint to make sure there are no rough spots. Make sure the lines in the doors match up and that there is no orange peel in the paint. If you get in the car to take it off the lot and it is not completely flawless inside and out, stop, take it back, and have them detail it right. more

Best dealership around town for used luxury vehicles for a great deal! I worked with Kamran with finding the perfect car for me, and he was very professional, very nice and fun to talk to---no pressure of buying whatsoever. It made the entire experience not as nerve-racking as it would have been elsewhere. Best of all, they let you test drive any and every car by yourself! He even went above and beyond to find the best deal for my trade-in. And even after all that, when I wasn't quite sure if I was going to buy a car, he sent a postcard thanking us for visiting anyway. Other dealerships (and I have shopped around everywhere in Salt Lake and Utah County and even in California) would just leave you be if they know you're not going to buy anything and that's that. At Prestman Auto, even without buying anything they still strive to keep in good terms with you! After lots of dealership hopping and hours and hours of test drives, with careful consideration we finally got a beautiful Cadillac STS and worked with Robert for financing and finalizing the numbers. He was upfront with everything, none of the ""but wait, if you do this, you'll get this. BUT! if you do this you'll get this"" spiel. They even gave us a great deal on our extended warranty (I highly recommend the platinum package for your peace of mind). Overall, this was the best experience we've had shopping for a car and we will definitely be back for more in the future. I highly recommend Prestman Auto to all my family and friends! more

When buying from this company make sure you test drive the vehicle, all the way to a mechanics garage. I made the mistake in not doing so, and now have to replace a gas tank that is cracked. This sadly isn't the only issue i have found with the vehicle that good old prestman auto took short cuts with. more

This used car dealer sells a lot of previously damaged or insurance totalled vehicles. Problem is that the state of Utah will not give you a good title...... it is branded. If you buy the auto, you will have a tough time selling it later. and, they want almost full price for the damaged vehicles. more

I had bought a car from Prestman Auto and it was not all I expected it to be. \r \r I contacted Prestman Auto about it and after some discussion, they agreed to help resolve the situation in a positive way. \r \r Things can always happen with any car you buy. But how willing the store or dealership is to help you resolve it makes a big difference. In this case, I'm glad Prestman Auto stepped up to help me out!! more

I was overwhelmed at the level of professionalism and service provided by the employees of Prestman Auto. They made things so easy and pleasant. I will be back for more in the future. If you're considering a vehicle purchase, don't go anywhere but Prestman Auto. more

We worked with dealers before, and I thought I would never buy from one again. After working with Prestman Auto, and especially Tracy, it's been awesome. I would definitely buy from them again! They are really a great bunch to work with. more

This was one of the cleanest, friendliest dealerships we've been to. Super professional - I'd recommend them to anyone. They have my trust. more

I bought my 2009 Honda Pilot at Prestman Auto, and received great service from Marissa and Tracy. Great car at a great price. I would recommend buying a car here to anyone. Thanks for the great experience more

My family has purchased several cars from Prestman Auto and have had nothing but great service. We understand that they mostly deal with theft recovery and previous accident cars, but they are priced well below book value. The sales team are younger than most traditional car salespeople, but they were knowledgable and helped me with all my questions. I recently purchased a Lexus for more than 10K back from book value. I would highly recommend Prestman Auto to anyone that wants a great value on their next car. more

We purchased a car from Prestman Auto because we saw that they offered cars at significant savings and we wanted to get a good deal like anyone. They promise that the cars have been inspected to ensure years of worry-free driving. But we have learned the hard way that this is a dealership to avoid at all costs. Here is my list of reasons for your consideration:\r \r 1. The cars have been in significant accidents, and the body shop that they use cut corners everywhere. Prestman Auto doesn’t reveal the extent of the accident or damage, so it’s a buying risk that should be avoided. We found this out the hard way as we have now had to put $2000 extra dollars into multiple repairs just to bring our CJ Prestman car up to code and be able to drive it safely. We’ll also have to spend more money soon since the tires aren’t all the same brand or tread wear. And who knows if there are additional problems lurking that we haven’t discovered yet.\r \r 2. There is no money-back guarantee on these cars, so once you drive it off the lot you are going to find hidden problems that they don’t tell you about, and won’t help you pay for. In our case, the check engine light came on the next day, which led to several trips to various auto shops for repairs on the body, frame, and fuel system. We were told by Prestman Auto that we bought it as is, and it’s not their problem anymore.\r \r 3. The dealership did not have a title for the car they sold us, and we found this out as they took months to get our license plates.\r \r 4. You will never receive a response to any email message or phone call that you leave for the sales department, so the customer service ends after the sale is made. I don’t even remember the sales person’s name, as they have not even followed up with us since we drove our car off the lot.\r \r In conclusion, with the numerous reputable car dealerships in the Salt Lake area, please do not be lured in by the thought of saving extra money at this dealership. Prestman Auto has caused us a lot of personal stress and frustration, which is the exact opposite of what a car purchase should make you feel. I would give zero stars if I could.\r more

I went in there a few months back looking at a Lexus and offered $500 below asking price and the owner would not even talk with me. All cash offer and he turned it down. I even showed up with a past client of his that had bought many cars from him. \r \r The car that I was interested in did not have all the bugs out of it. I knew that it was a salvage as I have owned 3-4 before. They told me it was an easy fix and not a problem. I guess duct tape and super glue can do a lot of things.\r \r Hard to trust the atmosphere that is there. The owner looks like a 70's porn star.\r \r Pros: Great Showroom and many cars to choose from Cons: Extremely Cheesy Salts Tactics more

My experience with C.J. Prestman was completely positive and straight-forward. Tracy and Shaun were helpful, responsive, and forthright in their dealing with me. Pros: Great prices! Beautiful cars! Cons: harder resell more

Treated us with respect and were not pushy on selling us a car. Encouraged us to check the car out throughly with our mechanic. It was a positive experience and would buy another car here. more