Appears very friendly at first, and that should have been a huge red flag. Ordered two runners of identical sizes, to be finished at both ends and delivered to our house. When the order arrived at the store we had to pick it up (no delivery!). We opened it at home to see that it was one roll, unfinished on either end. I took it back and the manager offered to send it back to be cut and finished, naturally at my expense. On top of that he was yelling at me. Some customer service. Don't trust this crook. If you absolutely cannot avoid dealing with him, just pay the minimum deposit until you see the finished product and it matches what you ordered.
more