Not sure how this place is still in Business It is beyond substandard results for animals brought in in pristine condition.
Owner is cocky, rude, absolutely unskilled at his craft. In addition, he does not follow preservation direction on posing your animal, among other multiple inadequacies His workmanship is sloppy and unskilled. Worst in this field I have ever seen. Even though we had before and after pictures of the negligent destruction his process did to our pet, he refused to give a refund. We are going to trial, which shocked him. He was very adamant that we were the pickiest customer in 20 years, when we displayed the shock at the condition that our beloved pet was returned to us in. The owner lives in some alternate reality to think he performs industry standard work. Too, we live in Califonria and the facilty is filthy.He astually puts newly dried pets on his filthy work table with his pre-processed pets. STAY AWAY! He has bad reviews under multiple facility names because he changes the name every few years. We will be starting a review website about the company to warn owner pet owners and posting the before and after pictures of our pet as proof, that they are taking a terrible risk bringing their pet to this facility. Freeze drying CANNOT be undone and even if it could he offers no refunds for any reason.
more