This company has been our go-to carpet cleaning service for over 5 years. We have our carpets cleaned at least twice a year just for standard cleaning and up to as often as every 3 months. Our home is a 2300sqft 4 level house with 5 bedrooms and 2 family/living rooms with cream/off white carpet. We have a german shepherd who is hairy as all get out, that has an occasional accident, and (until recently) a calico cat that would express her displeasure on the carpet. Don has always done a great job getting our carpets cleaned and leaving everything fresh and our belongings undamaged. Don is very professional. He remembers his clients and is very personable. He is quick to respond to inquiries, reasonably priced, and we never have to wait long for an appointment (within the week). He uses a rotovac system, and I wouldn't want my carpets cleaned with a standard wand ever again. When he comes to do a cleaning, he is thorough, goes over what we want, never leaves a mess, and he has the utmost respect for our property. My husband and I are very picky about our home, and when we find someone that is as professional as Don, we stick with them. We are moving out of town soon, but if we come back, Don will be one of the first people we call for our next Billings home. I can't imagine anyone being sorry they hired Premier Carpet Cleaning.
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