Preferred Power Sports

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8932 Brewerton Rd
Brewerton, NY 13029

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(315) 699-2592
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Reviews
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Best

My husband and I recently purchased motorcycles here. The customer service was absolutely outstanding., Debbie was my salesperson and she was fantastic. Everyone in the store w...

Worst

After the sale you are on your own with them. They will not support you even if it is warranty work. I had to have service done four times before it was completed properly. It was...

Editorial review from Citysearch 3/22/2013

They do not stand by their products. They sold me the wrong part because of a system glitch, then refused to take any responsibility. They felt that I should shoulder the cost of the computer glitch. I agree that the fault is not really that of Preferred, but I think it is even less my fault. As a reseller, Preferred should handle issues with their vendor, not pass the buck to me. I would recommend going somewhere that will backup the customer a bit more. more
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OUTSTANDING PLACE TO BUY A BIKE 1/1/2011

My husband and I recently purchased motorcycles here. The customer service was absolutely outstanding., Debbie was my salesperson and she was fantastic. Everyone in the store was very helpful, knowledgeable and friendly. There was never any pressure, yet there was a perfect balance of helping me but not being pushy. We had the best experience you could ask for. We also got a fabulous deal and I feel as though I have made new friends to share the love of bikes with. Do not hesitate to stop here for any of your powersport needs. You won't be sorry. I just can't say enough good things about our experience here. more
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Great Customer Service, Parts Deptartment is Excellent..... 12/16/2008

Had a few custom things I was looking for and the parts department was there to help me all the way through I walked in told the guy what i wanted, he said ""give me some time I WILL find it"" got a call later on the next day and he found exactly what I was looking for. I dont understand these people that bash companies for things that are not their fault. This charger guy is upset Polaris wouldn't warranty his sled its not the dealerships fault, he just like bashing on people, I saw him on NYRIDER website doing the same thing.....get a life buddy more
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buyer beware remember all sales are final....they remember and won't back their products 11/19/2008

After the sale you are on your own with them. They will not support you even if it is warranty work. I had to have service done four times before it was completed properly. It was only completed properly after the warranty period expired. $$$$ Pros: plenty of choices of vehicles Cons: they don't stand behind any of them more
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