I have never experienced such terrible customer service from any vendor. The flowers themselves were somewhat attractive, however they were set up incorrectly or not at all. After our event, we notified them of the things they neglected to do which they initially blamed on the venue and gave us the run-around for quite a while. Subsequently, they admitted their mistakes but have refused to reimburse us. Our only choice is legal action, which we are not undertaking as the cost of a lawyer outweighs the financial gain.
Pros: very few
Cons: The absolute worst customer service you will ever have
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