Powerhouse Gym

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44125 W 12 Mile Rd E-123
Novi, MI 48377

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(248) 344-7522
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OK, I considered joining Powerhouse Gym years ago when I first got out of the Army, but I found them to be lacking in customer service orientation. This past weekend, I visit a f...

Editorial review from Citysearch 7/31/2013

The cafe is an awesome amenity. It is one of the reasons I come so often. Lena is not only an awesome healthy eating expert she is motivating :) Please keep her here. more

Editorial review from Citysearch 7/23/2013

Powerhouse has definently exceeded my expectations so far. In general there are always machines available and the gym is clean and organized. I really like that the gym is open 24/7 as I sometimes come in very early in the mornings. The staff is always Very nice and Courteous. Brian is the employee that signed me up and he still stops and says Hi whenever I see him and asks how my workouts are going. I workout twice a week with Mario and he has been absolutly fantastic!! He pushes me during our sessions and Coaching me on how to exercise and eat right outside our sessions as well. ï have seen amazing results in just the (not even) two months I have been working out with him. I also regularly attend fitness Classes and the instructors are great!! They make the Class ohallanging for those who need/want more out of them, but also offer modifications if you are not ready/able/do not wish to be as extreme. more

Editorial review from Citysearch 5/10/2013

I even go on days I don't HAVE to work out, just to be part of the Energy of the place and take an nice cool swim. more

Editorial review from Citysearch 4/9/2013

I love this gym! Looking into getting a personal trainer. Any recommendations? Their website doesn't list all the trainers. more

Editorial review from Citysearch 2/11/2013

I think you've got some really nice equipment, and the staff is always very friendly. I really enjoy the gym so far, and am happy I joined. more

Editorial review from Citysearch 2/4/2013

Gary the gym is awesome and Layla is finally getting used to going into the Child Center. Your childcare staff is great, as well the rest of the staff. more

Editorial review from Citysearch 1/29/2013

Yes the gym staff and equipment is outstanding. I feel Comfy in the gym, and do working out your place. So No Complaints so far. 5 stars! more

Editorial review from Citysearch 1/23/2013

Power House has everything I would need available and I am Very pleased with your Company. Every one is always pleasant and accommodating. \r I plan to continue using your facility. more

Editorial review from Citysearch 1/4/2013

I love the gym and tried yoga with Martha and loved it as well. Mike your training helped get me on the right track. I'am feeling and seeing a difference. more

Editorial review from Citysearch 12/26/2012

I planning to bring my sister and cusin to join. more

Editorial review from Citysearch 12/10/2012

Excellent workout experience. Good training personnel, good workout class instructors, and very friendly environment. more

Editorial review from Citysearch 12/5/2012

I just joined a month or so ago after lots of researching into gyms in the South Lyon/ Novi area. I've been very happy. Locker rooms are clean, lots of available equipment, friendly staff, lots of positives. I did get stood up by my brand new trainer, but they switched me to someone else right away, no problem. I am surprised that there is no towel service, but the price is right so I just bring my own towel. I definitely recommend this gym more

Editorial review from Citysearch 11/30/2012

I enjoy the challenge that exercise gives me every day, but I could not do it without the Powerhouse Family! From customer service to the personal trainers the Novi Powerhouse is #1 to me. Thanks. more

Editorial review from Citysearch 11/20/2012

The gym is Great!!! Always clean! Friendly staff is very helpful. more

OK, I considered joining Powerhouse Gym 1/16/2012

OK, I considered joining Powerhouse Gym years ago when I first got out of the Army, but I found them to be lacking in customer service orientation. This past weekend, I visit a friend who lives near the gym and who had just joined. Usually, when I visit, I go to the local YMCA - always friendly, and they have all the stuff. However, my friend talked up this new Powerhouse Gym so much that I thought I should check it out. My friend says that it's every bit as nice as Lifetime Fitness. She gave me a free pass to check it out.\r \r I stopped by to go check out the place and get a workout. The young man at the counter told me that the guy who issued the pass wasn't there at the time, and that they would therefore not be able to honor the pass. He said it as if it made complete sense to him. He told me that it would cost $10 to enter. I pointed out that the pass said ""Free One Day Guest Pass"" in pretty big letter across the front. He turned the card over and pointed to the fine print that read ""some restrictions may apply."" His attitude made it very clear to me that I was just a low-life, scum sucking customer who was too dumb to realize that ""some restrictions may apply"" clearly means that the FREE ONE DAY GUEST PASS is only applicable if ""Todd"" (name changed to protect the guilty) is also physically on the premises. Silly me. And when they learned that I was visiting from out of town the attitude became even worse. Hey ... not only is this just a potential customer, but we can't even convert his sorry butt to immediate revenue. The young man then told me that the charge was usually $25, but that he was giving me a break by only charging me $10 (for my free one day guest pass). I walked out shaking my head having re-learned a lesson from yester-year because this was the same feeling I had in my previous interaction with Powerhouse. \r \r If you're looking for a gym, I'd have to recommend the YMCA. Lifetime Fitness can be kind of iffy, too, but they're not bad. I was a member there for long time. But Powerhouse doesn't ""get it."" You can't treat poorly and maximize your potential as a business. They will not get my business. If they get yours, then that's totally up to you, but don't say I didn't tell you. more
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  • Hours: Daily 24 Hours
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