AWFUL!! I walked in and the place was disgusting! There were dogs fighting with other dogs in the ""doggie daycare"" room where no animal is in a kennel - they are all free in a big room with no supervision. There were dogs ""riding"" on other dogs, biting, growling and fighting. One bigger dog had a smaller one pinned to the floor and the smaller one was crying out, but there was noone there to hear it. The grooming area was horrible smelling and disgustingly dirty. Once again, no animal was in a cage, there were cats and dogs of every size roaming freely. One groomer was working on a cat and constantly scruffing it (harshly) and yelling at it. I could not believe this business existed and has not yet been shut down. There are many more appropriate places to go in the Duluth area, please.....DO NOT GO HERE!!!!!!!!!!!!! This was my first attempt at having my puppy groomed here, I walked in and walked right back out. I went to Auntie Maureen's Groom Room, much better!! If I could give it a negative rating, I would. I guess in this case a zero will have to do - even though that is to high of a rating.
Pros: No Pros at all
Cons: Disgusting, dirty, unprofessional, non-attentive staff, harsh to animals, YUCK!
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