I was quoted $50 for unlocking my front door. When the tech arrived, he told me he was an apprenctice and would have to wait for his boss to get there. The door was unlocked in under two seconds and I was charged $125 for it being a "difficult door lock". We just so happen to live in a nice area and I know that they charged based on that. When I called the office and I relayed my experience the lady was snappy and rude and hung up on me. I have called back three times to only be put on hold and no one come back to the line. I was simply trying to support a local business instead of a corporate one but I will not make that mistake again.
more