Pompetti Heating & Air Conditioning

THEY WERE HELPFUL AND IMFORMATIVE. GAVE A THOROUGH PRODUCT RECOMMENDATION AND WERE PROFESSIONAL ALL AROUND. more

We would not use anyone else for our HVAC needs! My husband and I are both Architects and know for a fact Jim Pompetti & Son are VERY knowledgeable in their field. They are to the point and, most importantly, honest. They are LEED certified, which is an added bonus. They will suggest what is best for your home and for your pocketbook, in the long haul. We have had other HVAC companies and none have compared to the quality, cost and honesty of Pompetti Heating & Cooling. Highly recommended. Pros: knowledgable in their field, honest, fair in price Cons: hard to get a return phone call, at times more

We hired Jim Pompetti to do an assessment of our steam heat system for $350. The written report he produced was not so much an assessment as an itemized estimate for what it would cost for him to do the work he felt was necessary. It provided only vague information about the problems with our system, with items such as, ""Correct piping,"" and ""poor insulation"" without any additional explanation or specifics. After I called and left a message that I wanted to speak with him because I was not satisfied with the written report, he came to our house unannounced to refund our money because it was inconceivable to him that his report could be unsatisfactory. I convinced him to sit down and talk with me so I could explain why I was not satisfied with the report, and when I explained that the report was lacking in specific information, he quipped that what I wanted was ""fluff,"" and insulted me and my profession by stating that, because I am an attorney, I ""write fluff."" more