LOCALLY OWNED & OPERATED Matt Robertson and his wife Michelle had such a positive experience with The Plumbing Paramedics brand that they became franchisees in their local town of Valparaiso, IN. It is truly a family-run business as Michelle handles calls and scheduling while Matt oversees jobs. They enjoy spending time outdoors with their children, Luke and Hannah. Matt believes in taking care of technicians, employees, and customers, and strives to hold true to high integrity and find the best solution for the customer.