Plumbing 360 had excellent service. I already gave their card out to two people. The technician came out to the house on a Sunday because I called them about my hot water heater not making any hot water. When he came out, I expected it to be a huge service charge, but it wasn't. He looked at the water heater then asked me when I bought it, because he thought it looked fairly new, but it needed an expensive part. It turns out the part it needed was under warranty, and he took the time to get the number off of the water heater, call the service department, and order the part for me. I didn't have to do anything!
The part was under warranty, so that made it all a lot cheaper. I had to have cold water for three days while we waited on the part, but as soon as it came in he came right back out to put the part in and only charged me $40. A competitor would have charged me $110, and what's better still is that he did it immediately, and I didn't have to wait a day.
Mary Jane Sera
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