Pleasanton Glass Co

The turnaround time with Pleasanton Glass was faster than I could have imagined, and the pricing was fair. I have bought product from them for a while now. They have good service, and better prices than other competitors I checked with. more

I had Pleasanton Glass do some picture from glass, and that's it. It was not that big of a deal. It all turned out fine. more

Pleasanton Glass did a really great job. I give them the highest marks in all fields. more

Pleasanton Glass Co. is great to work with! So far, they've done 4 projects for me, and I have 1 more I will work with them on shortly. They are very accommodating and able to work with my budget. They helped me to figure out the best products I could get for my money and the different projects I could have them working on. Everything was really well-run. They did a great job all-around. more

I like Pleasanton Glass Co. because they are local. They have helped me out quite a bit. They are good folks there, very kind and considerate. I know I can call them up any time and they'll take care of me. They've referred clients my way and I recommend them to people all the time too! This is a great company to work with. Ross Kapp, Kapps Custom Home Services more

I've know the people at Pleasanton Glass Company forever, and always had great experiences with them. I've been going there since I was a kid, when the father of the current owners was running things. They have always had great service, and good pricing. I'm a contractor, and use Pleasanton Glass for my business. What I like most about them is their friendly customer service. I also like that they stay committed to their time frame, and usually have things ready for me sooner than I expect. And my orders are always correct, with no delays. If you're looking for a good glass company, make the wise choice and call Pleasanton Glass. You can rely on them, and trust their products. It's also nice to support a local business. I've never had a bad experience with them. Steve Venema - Vista Constructions Co., Inc. more

My experience with Pleasanton Glass Co. was great and went extremely smoothly. I appreciated their great service and attention to detail. They had the ability to take on the project and even to design and then implement their own vision. They walked in with an idea, and then through their experience and craftsmanship they turned it into an excellent product. I'll definitely use them again! I already have a couple of smaller projects in mind. Scott Garey more

I'm a general contractor, and have been using Pleasanton Glass Co. for a while now. The first time I used them, I had just landed a job and my former glass company was not working out. I performed an internet search, and Pleasanton were the closest ones to the job site. I gave them a shot, and they really performed for me. Now, they are me sole glass company, and I use them up to ten times a year on different jobs. They are very quick. When I call them, they come out immediately to bid on the job. They never give me a problem, and I really like their selection. Use them, you won't be disappointed. John Ramos - JMR Builders, Inc. more

This was the second time we had them come out to replace a window. They scored 100 in all the areas important to me: On time professional conscientious good work reasonable priced more

I ALWAYS TRY AND SUPPORT THE LOCAL BUSINESSES AS MUCH AS I CAN. BOB AND HIS CREW HAVE SERVICED US FOR OVER 30 YEARS. I AM NOT ABOUT TO CHANGE NOW. SHOPPING LOCAL IS THE ONLY WAY TO DO BUSINESS. more

Pleasanton Glass Company has always been keen to accommodate me as a contractor, even on short notice. They are very knowledgeable about their products. They often make useful suggestions, and present alternatives to what I may think that I need. I have been using Pleasanton Glass for about three years for residential work. They provide mostly shower enclosures and bathroom products for me, and are very keen to please. I would recommend them--they are worth doing business with. more

Pleasanton Glass replaced our shower glass in one of our bathrooms and mirrors in all three of our baths. We were very impressed with their workmanship and customer service. Our son liked how ours turned out so much that he had both of his bathroom's shower glass replaced. They did a great job with his house also. more

The glass in our front door was cracked, and we needed to get it fixed. I had called another glass company out and they weren't able to fix it. I was referred to Pleasanton Glass by another company we were working with at the time. They were awesome! They were able to help me out and replace the window in our door with no problems and it was not an easy job! From the receptionist to the installer, everyone was very nice and really great to work with! I'd definitely use them again and recommend them to anybody! more

Knowledgeble helpful staff make for an excellent experience with Pleasanton Glass. more

They showed up late for the installation appointment, then worked late, causing my wife to miss an appointment she had (she was not happy). Turned out they were missing a part and had to reschedule to complete the installation. Did a somewhat sloppy installation (left markings on tiles, some parts not cut to right length, too much silicone, screw not hidden from view, tool markings left on surrounding paint). Came back the next week to add stop and seal. In the end, the shower leaks - I will fix it myself. I expected more for a $2k price tag. RESPONSE FROM Pleasanton Glass Co: Dear Peter, I am so sorry to hear about your experience using my company. We always strive to provide the best customer experience possible. Unfortunately, there were some problems with your shower installation which we tried to remedy. I know that a part came damaged from the manufaturer which is unaccaptable. Therefore we were forced to reschedule. As far as our lateness goes, this is abssolutely not how we generally conduct business and it is a problem we have been woking on. We try not to give a "window" so customer's don't have to waste their valuable time waiting for us to arrive. Unfortunately, sometimes it is difficult to make it on time to a job if the previous job runs late. This is not an excuse, but a problem we are working on. As far as our workmanship is concerned, I take this VERY seriously. If you aren't satisfied with your shower, it is our responsibility to make it right. I don't want you to feel that you have to live with a sub par shower. I would like the opportunity to look at the shower and rectify the situation. I spoke to the technicians who installed your shower and they were under the impression that you were happy with the shower when we left, otherwise we wouldn't have accepted payment for it. This is a family business and we have been working with the residents of Pleasanton for over 40 years. It is our intention to continue doing so and I don't feel comfortable with the fact that you are dissatisfied. I'm sure one way or another we can make it right. Sincerely, Jennifer Bilse President Pleasanton Glass Co. (925) 846-2628 more

Pleasanton Glass went beyond what they needed to accommodate me. They made sure I was happy, and the gave me just SUPERIOR service. more

Someone had broken in and we needed a standard window replaced. It was kind of an emergency because it was wintertime and it was very cold. I didn't have Pleasanton Glass Co. come out to my house but I picked it up and installed the window myself. They prepared and mounted the window promptly within a day! I work in Pleasanton and knew about them as a local business, so I decided to try them out. I believe it is a good idea to support local businesses, and it was women-run which was a benefit as well. Pleasanton Glass Co. was prompt and affordable. They helped me out in a pinch! more