We've been using them for several months to do our weekly laundry, and we've never had any problems. The laundry is done very quickly and always folded and stacked neatly. The wash and fold service is available on weekends only, but if you are not able to pick up your laundry on the weekend, the attendant works next door at the mailing center, and she will go to the laundry mat to get your laundry for you when you come to pick it up.
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